The message function for website visitors is a very convenient feature that allows customers to send messages from the website to the email inbox of the website owner, allowing the website owner to quickly respond to customer inquiries or questions. In addition, communication software buttons such as WhatsApp and LINE can also appear on every page of the website, allowing customers to directly contact the website owner through these communication tools. If these buttons are made dynamic, such as flashing left and right, it will attract customers to actively contact the website owner.
However, we do not encourage small and medium-sized enterprises to use the website’s instant chat function. Usually, small and medium-sized enterprises have limited resources and cannot arrange for staff to wait for website visitors to query for 24 hours. If customers do not get an immediate response, they will receive a negative effect instead. Therefore, using communication buttons is more practical.
In general, if you want to create a website, be sure to use the message function and communication software buttons to enhance customer contact on your website, allowing customers to easily contact the website owner.